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iTech Support Management v17.03

  (4.5 out of 5 based on 373 ratings)
Support CRM v17.03 is a software suite that enables customer support or support executives to receive, process and respond to support tickets and archive the records for future references.
$55.00 $110.00

Product Description

iTech Support Management is a software suite that enables customer support or support desk agents to receive, process, and respond to service requests. By using the ticket management capabilities you get to keep track of which conversations need your inputs right now, and which ones already replied. And since every support conversation is logged inside the customer's ticket, you know who else from your team has been working on this one, and what they said. It allows you to manage your support services more efficiently, treating each and every incoming request as a unique, traceable ticket.?

Where do I find the features?


Getting Started

We're excited that you're interested in our services. To ensure you have an unforgettable experience, we urge you to check out our demo links before making a decision. These links are your backstage pass to exploring our features and functionalities firsthand. While our feature list and project descriptions give an overview, we're always innovating, so some features may change.

By clicking the demo links, you'll experience the latest version of our services, test cutting-edge features, and see how we can meet your needs. It's like test-driving your dream car before purchase! This ensures you make an informed decision with confidence.

So, dive into the future of technology with us! We look forward to seeing you on the other side, armed with the knowledge for the right choice. Thank you for considering iTechScripts; we're thrilled to serve you!


Custom Cloning

Are you tired of cookie-cutter websites that all look the same? Want to create a website like your favorite one, but worried about legal issues? Look no further! Our team of skilled professionals can help you create a unique website with features similar to your favorite one, without any copyright infringement. With our innovative approach, your website will be one-of-a-kind and sure to stand out. Don't settle for mediocrity, let us help you create the website of your dreams. Contact us today!

Demo Links

Once you try the demo we know you’ll love it. Please contact our support team for an enhanced, fully customized version, tailor-made to your requirements. Do you know how it works?


User   

Admin   

Main Features

We are super excited to share the features included in the latest release. Once you try the demo we know you'll love it. There will be even more features available in the future.

Administrator

  • Create/edit/delete/active/deactive staff account.
  • Create/edit/delete/active/deactive client account.
  • Change username, password, email.
  • Delete staff conversations.
  • Delete client conversations.
  • Get notification for each time, when any staff or client send messages.

Staff

  • Change his username, password, email.
  • New/ old messages.
  • Reply to new messages.
  • Notification on client's reply.
  • Close resolved tickets.

Client

  • Change his username, password, email.
  • Create ticket.
  • Notification on each reply.

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