A payment gateway is required to process transactions made through a website or mobile app. It acts as a bridge between the merchant’s website and the customer’s banking institution, enabling the transfer of sensitive information and facilitating the completion of the transaction. This includes securely sending the customer’s payment information to the acquiring bank for authorization and capturing the funds, as well as transmitting the transaction details and results back to the merchant and customer. Without a payment gateway, merchants would not be able to accept payments online.

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